You came here
to check me out.

You came here
to check me out.

That’s fair.

Your business could be doing better.

Let’s find out what’s holding it back.

Your business could be doing better.

Let’s find out what’s holding it back.

See What I Do ↓

Click here to book a 20-minute conversation about where the money slips out.

Local business serving a customer as two more people approach the entrance.
Business owner explaining a problem by phone while a consultant listens and takes notes.

What we’ll do on our call

You talk about your business, I listen for
what it’s costing you.

I find where your business is losing opportunities for growth, then help fix what’s causing it.

You describe how work actually comes in and what happens to it. I ask the questions I would ask if your business were mine.

Let’s find out where your customers may be disappearing, what the gap is doing to your business, and which fix deserves your attention first.

I run these calls myself, so I only take a handful each week.

The first step is finding where the process breaks, not guessing at the fix. If nothing’s broken, I’ll tell you. You’ll spend 20 minutes on a second opinion that costs you nothing.

The first step is finding where the process breaks, not guessing at the fix. If nothing’s broken, I’ll tell you. You’ll spend 20 minutes on a second opinion that costs you nothing.

Four ways an interested customer disappears without leaving a trace.

The phone

You missed the call.

They did not leave a message, and they did not call twice.

More of your callers reach your team before they call a competitor.

Office phone ringing while staff help a customer at the front desk.
Customer submitting an online form while a store manager checks his office computer.

The form

They filled it out. You never got it.

They saw a confirmation. You saw nothing.

Everyone who fills out your form reaches your team and gets a response.

The first five seconds

They left before they read anything.

Your site looked and sounded like every other site, or it still said “Coming soon.” They moved on, and you never knew they were there.

Visitors to your website quickly understand why your business is different.

Customer leaving a storefront filled with repetitive computer-generated website messages.
Customer searching online from home for help after business hours.

After hours

The only path was voicemail, so they kept looking.

They needed you at 9pm.

Interested customers can tell you what they need, even when your staff is unavailable.

What clients say

What clients say

Steven increased our admits by 150%. We should fire two of our marketers and hire Steven full time.

Steven increased our admits by 150%. We should fire two of our marketers and hire Steven full time.

Charlene T., Lead Hospice Nurse

Steven’s systems save me an average of 30 hours per Government RFP response

Steven’s systems save me an average of 30 hours per Government RFP response

Lawrence S., Retirement Plan Advisor

Steven helped us land one of our biggest clients in 2025

Steven helped us land one of our biggest clients in 2025

Edi I., Owner of a Scaffolding and Insulation Company

Steven cut hours of research with a custom GPT and teaching me how to properly use AI

Steven cut hours of research with a custom GPT and teaching me how to properly use AI

Jerry O., MD, HMDC, Hospice Medical Director

Every business needs a Steven

Every business needs a Steven

Blake H., Owner of a Pool Cleaning Company

Steven’s integrity speaks volumes, and his dedication to helping us grow our organization was amazing!

Steven’s integrity speaks volumes, and his dedication to helping us grow our organization was amazing!

Jennifer M., Nonprofit Founder